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Case Studies

Training of B grade marble setters to convert them into A+ grade

Client: Miller Druck

About: Miller Druck specializes in providing all services needed in connection with the design and execution of natural stone and other hard surface materials. Miller Druck has worked on The White House, Four Seasons, Canary Wharf, Emirates Stadium, World Financial Centre, JFK Airport, Atlaltis resort, Mazagan Resort among many others

Problem: For projects it he middle east, Miller Druck was looking for Indian manpower who would have the experience and ability to deliver projects up to the quality level Miller Druck has delivered to for decades

Solution: DSS recruited candidates who had the basic skills (B Grade), experience and education with the right attitude and aptitude. Candidates were sourced from all over India and were inducted into BITT for Skill Up-gradation Training. A unique 24 day program was created to elevate the skills and productivity of each worker up to Miller Druck standards. Intensive focus was given on practical and theoretic education. Candidates were appraised and trained on safety, Middle East rules and regulations, state of the art tools and equipment which allowed them to hit the ground running

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Result: The Atlantis lobby spread over 15 000 sm is an testament to the training imparted by BITT to all the marble setters who made this project successful

Source candidates with no skill but the right education. Provide training to empower them to first master their trade and then excel towards become charge hands and foreman


About:From Leighton.com “Leighton International is a leading international contractor and project developer. Our strength is our ability to develop innovative, practical solutions for our clients. Since 1975 our unique combination of local knowledge and extensive international experience has made us the international contractor of choice in the countries in which we operate. We operate in Malaysia, India, Singapore, Sri Lanka and Brunei, and are expanding further across Africa and Central Asia. Our Offshore Oil and Gas business operates internationally with projects in India, Australia, Africa, Asia and the Middle East”

Problem:The manpower available in India was not up to the expectations of Leighton. The available candidates did not possess the basic skill as per Leighton requirements to deliver quality to their projects. Most of the candidates have little or no education which restricted their ability to grow within the organization

Solution:DSS recruited candidates who were 10th class pass with absolutely no trade skill. Candidates were sourced from all over India but focus was on locations where Leighton projects were being executed as local labor helps the project. A unique 28 day program was created to first deliver education on all aspects of the trade including safety. Post educating each candidate on the science behind each trade via practical and theoretical methods, focus shifted to hands on the trade itself to develop quality and productivity

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Result: Within one year, large number of the candidates trained by BITT become more productive then people who had 5+ years experience. Up to 25% of the candidates were promoted to Charge hands and Foreman. The news spread around villages very quickly as never before an opportunity was available for people with no skill to become skilled and build their life

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